House rules

All bookings require a deposit of 50% in order to confirm a booking. Short notice / Contractor bookings (any booking made for 1 to 10 (or more for contractors), guests within 7 days and up to 2 days prior arrival),

• Any booking that is cancelled will incur a 10% Admin fee.

• After arrival Guests checking out prior to the departure date are charged the full amount of the original booking, no refund.

• Guests that do not arrive will automatically forfeit full amount deposited. If a valid reason is sent in writing via email then and only then will a refund be discussed.

  A 25 % cancellation fee on the deposit amount payable will be levied if cancellation occurs 22 to 29 days prior to arrival
  A 50% cancellation fee on the deposit amount payable will be levied if cancellation occurs 15 to 21 days prior to arrival
  A 100% cancellation fee on the deposit amount payable will be levied if cancellation occurs 7 to 14 days prior to arrival
  A 100% cancellation fee on the full amount payable will be levied if cancellation occurs 1 to 7 days prior to arrival
  A 100% cancellation fee on the full amount payable will be levied for a no-show

  unless a proof of payment for the deposit is received.

Deposits
All bookings require a 50% deposit in order to confirm the booking requested.
Small Group Bookings and Contractor bookings will be required to pay a 50% deposit prior arrival and the balance to be paid in full 3 days check-in.

Smoking Policy
No smoking is permitted in rooms or any common areas.
No flammable liquids or explosive materials permitted anywhere in this building.
Smoking areas are available in various areas around the backpackers and are clearly visible where ashtrays may be found. Burning of cigarettes / candles / incense in the rooms is not permitted.
Cooking is not permitted in any area other than common kitchen and (Braai Barbecue) only in front of the Living room kitchen, Kitchen is available for cooking between 7.00 am and 21.00 pm only and is required to be cleaned afterwards.

Illegal Drugs & Activities
Illegal drugs are not permitted on the premises.
Possession or usage of drugs can lead to police reporting and arrest which could lead to imprisonment and prosecution and possible deportation.

Alcohol
Guests must act in a responsible and considerate manner at all times. Disruptive & obnoxious drunken behavior will result in immediate eviction and police may be called.
Please consider your fellow travelers. We do take the rest of our traveling guests rather seriously and guests found disrupting the peace after 10:00 may be asked to leave without any refund.

Loss
Management takes no responsibility whatsoever for any loss suffered by any guest / visitor / invitee. We will not be responsible for any theft whatsoever.

Damage
In the event any invitee on the premises (any guest or their visitor (s)) causes damage to any area, fixture, fitting or furniture in the Hazyview Buffalo Game Lodge the cost of repair or replacement will be met by that person and added to your checkout bill.

No animals or pets
We have resident Pets on the premises and any other animal of any kind are not allowed anywhere within the Shiloh Estate at any time (game reserve rules as mentioned on the web site).

Paying guests
Are permitted visitors of guests are not permitted in Rooms . Non-paying visitors are not allowed to stay later than 20:00., Visitors of guests found wondering around may be asked to leave from the Shiloh estate.

Cleaning
Room is cleaned every day Linen is changed on departure or every third day.

Check-out by 10.00 am

Early check-out Before 6.00am perhaps? Leave the keys on the door

Check-in 14.00 pm

Reception hours we are available 24/7/365, every day,

Kitchen & Cooking
Guests are required to wash – wipe and put away all dishes immediately after use.,do not leave them on drip trays.
No cooking allowed between and Tea and coffee available between 21.00 pm and 7.00 am.

Dress code
Not all guests appreciate blatant nakedness, Guests are not permitted to walk around Hazyview Buffalo Game Lodge in any state of undress (Be mindful of other cultures).

Behavior
Inappropriate behavior will not be tolerated in our communal environment which includes threatening or demeaning any person or staff member.
Damage to any property, graffiti, theft of any property, physical or sexual harassment, loud and rowdy noise no noise after 22.00 Hrs this can result in police intervention and eviction.

Other
fees and charges for not washing and cleaning up in the kitchen – R150.00
We have towels available for use., loss of towel incurs R150.00 fee, please do not use the hand towels in the bathrooms for showering or bathing.
Any other hired item damaged lost or stolen due to recklessness will attract a larger charge.

Acceptable
Internet Usage Internet is provided for via Wi-Fi networks, Internet usage is monitored and filtered to ensure a better internet experience for all.
Please refrain from sitting on You tube and Streaming Channels all day. Downloads & Software Updates are not allowed. Pornographic content is also not allowed.

Park rules and regulations
hat I/we are entering an area under the jurisdiction of Shiloh Coffee and Live Style estate / Hazyview Buffalo Game Lodge where you could be subject to man-made or natural elements and where dangerous animals could be a risk. We understand and appreciate fully that there are risks involved. Shiloh Coffee and Live Style estate / Hazyview Buffalo Game Lodge , its Board, directors, employees, residents and agents are not liable for any loss or damage: ∙ to the property or possession of any guest (or accompanying minor) even if such damage is caused by the negligent act or omission of Shiloh Coffee and Live Style estate / Hazyview Buffalo Game Lodge; ∙ arising from death or any bodily injuries of whatsoever nature sustained by a guest (or accompanying minor) whether such injuries are caused by the negligent act or omission by , Shiloh Coffee and Live Style estate / Hazyview Buffalo Game Lodge and/or by the defective functioning of any apparatus. The guest hereby indemnifies Shiloh Coffee and Live Style estate / Hazyview Buffalo Game Lodge against any claim, action, judgment, costs and/or expenses which may be made against Shiloh Coffee and Live Style estate and as may in any way be related to the above. Shiloh Coffee and Live Style estate reserves the right to conduct random search of any incoming and departing vehicle within the boundaries of Park being at any given time.